Students were warmly welcomed at Hyatt Regency with an engaging orientation session led by the hotel’s management team. The session offered valuable insights into the brand’s rich history, core values, and operational philosophy. This was followed by a guided tour of the property, where students explored key areas including the elegant lobby, guest rooms, signature restaurants, banquet halls, spa, and fitness center.

The visit continued with in-depth departmental interactions, allowing students to connect with professionals from core departments such as Front Office, Housekeeping, Food & Beverage, and Kitchen Operations. Live demonstrations provided a first-hand view of day-to-day hotel functions, including guest check-in/check-out procedures, housekeeping operations, and culinary techniques.Exposure to cutting-edge hospitality technology, including property management systems and reservation software, highlighted the digital tools shaping modern guest experiences.